Your Essence Hawai'i is not currently accepting any returns due to COVID-19. We have the right to refuse replacement of any items. We are not responsible for lost or damaged mail. If you have received broken or damaged goods, please contact us and we will try to accommodate you as best as we can.
Please know that processing times can vary 2-4 weeks as most items are made to order, unless otherwise stated.
Mahalo for your unconditional support,
Zayanna, Owner of Your Essence Hawai'i